Return Policy

Right of Withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day on which you received the goods.

Consequences of Withdrawal

In the event of a withdrawal, we will refund all payments made by you, excluding shipping costs.

Return shipping is at the customer’s own expense.

The goods must be returned in the same condition, unused, and in their original packaging.

Non-Returnable Items

Certain items cannot be returned, such as custom-made products (e.g., special orders or personalized items).

Return Contact Information

GbR Helani, Tarek und Hilani, Muhammad
Helgolandweg 20, 33334 Gütersloh
Email: tezkarr2@gmail.com